Frequently Asked Questions

To save you time we have prepared this brief FAQ page to help you with some of the more frequent inquiries we receive. If your query isn't listed or you require some further information please don't hesitate to contact us.

click on any question for a detailed answer ...

Do you deal with household and garden waste?

Is there a collection charge or minimum collection fee?

What is the Environment Agency's Premises Notification Code and do I need one?

After a collection has been requested, how long will it take before it has been completed?

Do we have to pay for empty containers, drums and cages etc.?

How often can I have a collection?

Who completes the Environment Agency paperwork?

It all sounds good to me, how can I arrange a collection?